Patient Experience Front Desk Specialist

Ent Associates; Largo (FL); Vor Ort; USD 25.000 - 29.000; Vollzeit

Zusammenfassung

ENTA Management in Largo, FL seeks a Front Office Specialist to warmly greet patients and visitors, register demographics, verify insurance, collect copays, and coordinate scheduling. The role requires accurate EMR data entry and timely follow-up for tests and appointments.

The position supports care coordination, maintains patient confidentiality, and handles daily payments and deposits. Normal work week is 40 hours, with potential overtime up to 50 hours per week.

Qualifikationen

• High School education or GED equivalent.
• Ability to use Microsoft Word, Outlook and EMR software.
• Excellent customer service skills.
• Good verbal and written communication skills.
• Strong organizational skills with the ability to multi-task.

Aufgaben

• Greet patients and direct them in a friendly, prompt manner.
• Register patient demographics and verify insurance information.
• Collect copays and deductibles at check-in and balance at check-out.
• Schedule follow-up appointments and diagnostic tests as needed.
• Maintain patient confidentiality and HIPAA compliance.
• Process billing and reconcile daily receipts and deposits.

Kenntnisse

Customer service

Verbal communication

Written communication

Organizational skills

Multitasking

HIPAA awareness

Ausbildung

High School

Tools

EMR software

Jobbeschreibung

ENTA Management in Largo, FL seeks a Front Office Specialist to warmly greet patients and visitors, register demographics, verify insurance, collect copays, and coordinate scheduling. The role requires accurate EMR data entry and timely follow-up for tests and appointments.

The position supports care coordination, maintains patient confidentiality, and handles daily payments and deposits. Normal work week is 40 hours, with potential overtime up to 50 hours per week.