Front Desk Medical Office Specialist – Patient Experience

Select Medical; Largo (FL); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Mentorship and orientation programs

Generous PTO

Medical, Rx, vision, dental plan

Company-matching 401(k) retirement

Job summary

Select Medical in Largo, FL is seeking a Patient Service Specialist to manage front-desk duties and patient flow at our outpatient physical therapy center. The role involves greeting and registering patients, scheduling appointments, and coordinating with insurers and attorneys where needed to ensure smooth visits.

Responsibilities include collecting co-pays, obtaining authorizations, and communicating with translation services.

Qualifications

• High School Diploma or GED
• 1 Year of Medical Office Experience
• Insurance Verification Experience
• 1 Year of Scheduling Experience

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Skills

Scheduling experience

Insurance verification

Medical office experience

Front desk experience

Education

High School Diploma or GED

1 year of medical office experience

1 year of scheduling experience

Job description

Select Medical in Largo, FL is seeking a Patient Service Specialist to manage front-desk duties and patient flow at our outpatient physical therapy center. The role involves greeting and registering patients, scheduling appointments, and coordinating with insurers and attorneys where needed to ensure smooth visits.

Responsibilities include collecting co-pays, obtaining authorizations, and communicating with translation services.