Patient Experience Front Desk Specialist

Aventura Rehab & Nursing Center; Florida; On-site; USD 19,000 - 28,000; Full time

Job summary

Aventura Rehab & Nursing Center in Florida is seeking a friendly Receptionist to greet patients and visitors, answer calls, and provide directions. The role requires professional appearance and strong communication.

You will handle mail, scheduling, basic clerical tasks, and filing, with no supervisory duties. The environment is a professional office setting, requiring reliable, courteous service and the ability to manage interruptions.

Qualifications

• High School Diploma or GED.
• Excellent verbal communication skills
• Excellent interpersonal and customer service skills
• Basic understanding of administrative and clerical procedures and systems
• Proficient with Microsoft Office Suite or related software

Responsibilities

• Greets patients, visitors, and guests; determines the purpose of each person’s visit and directs or escorts them to the appropriate location
• Answers, screens, and directs phone calls; takes messages and schedules appointments if needed
• Receives mail, documents, packages, and courier deliveries and delivers or distributes items.
• Performs administrative and clerical support tasks
• Performs basic filing and recordkeeping
• Report any complaints to immediate supervisor

Skills

Verbal communication

Interpersonal skills

Customer service

Administrative procedures

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Aventura Rehab & Nursing Center in Florida is seeking a friendly Receptionist to greet patients and visitors, answer calls, and provide directions. The role requires professional appearance and strong communication.

You will handle mail, scheduling, basic clerical tasks, and filing, with no supervisory duties. The environment is a professional office setting, requiring reliable, courteous service and the ability to manage interruptions.