Patient-Focused Front Desk Coordinator

Shoreside Health & Rehabilitation Center; Miami (FL); On-site; USD 45,847,000 - 57,308,000; Full time

Job summary

Shoreside Health & Rehabilitation Center in Miami, FL is seeking a Receptionist to greet patients and visitors, provide directions, answer calls, and perform clerical tasks in a professional office setting. The role requires excellent communication and customer service skills, basic proficiency in Microsoft Office, and a High School Diploma or GED.

Employment is contingent upon successful completion of a Florida AHCA Level 2 background screening.

Qualifications

• High School Diploma or GED is required.
• Excellent verbal communication skills are essential.
• Excellent interpersonal and customer service skills are required.
• Proficient with administrative procedures and basic clerical tasks.

Responsibilities

• Greets patients, visitors, and guests; determines the purpose of each person’s visit and directs or escorts them to the appropriate location
• Answers, screens, and directs phone calls; takes messages and schedules appointments if needed
• Receives mail, documents, packages, and courier deliveries and delivers or distributes items.
• Performs administrative and clerical support tasks
• Performs basic filing and recordkeeping
• Report any complaints to immediate supervisor

Skills

Excellent verbal communication skills

Excellent interpersonal and customer

Proficient with Microsoft Office Suite

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Shoreside Health & Rehabilitation Center in Miami, FL is seeking a Receptionist to greet patients and visitors, provide directions, answer calls, and perform clerical tasks in a professional office setting. The role requires excellent communication and customer service skills, basic proficiency in Microsoft Office, and a High School Diploma or GED.

Employment is contingent upon successful completion of a Florida AHCA Level 2 background screening.