Front Desk Receptionist – Welcoming Patients & Families

Sabal Company; Shady Oaks Trailer Park (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

PineCrest Center for Rehabilitation and Healing in North Miami, FL is seeking a friendly Receptionist to be the first point of contact for residents, families, and visitors. You will create a welcoming environment, handle calls, messages, and front desk duties with professionalism.

The role emphasizes strong communication, organization, and customer service, with at least 1 year of reception experience. Florida AHCA background screening is referenced in the ad as part of compliance.

Qualifications

• Strong communication and interpersonal skills, with the ability to interact professionally with a diverse group of people.
• 1 year of reception experience is required
• Excellent organizational skills, with a keen attention to detail.
• Proficiency in basic computer applications and office software.
• A professional, courteous, and friendly demeanor at all times.

Responsibilities

• Greet residents, families, and guests warmly and professionally, ensuring they feel comfortable and valued.
• Answer incoming calls, direct inquiries to the appropriate departments, and take detailed messages when needed.
• Maintain an organized and tidy front desk area, handling administrative duties as required.
• Schedule and coordinate appointments, ensuring effective communication between staff and residents.
• Provide exceptional customer service by addressing inquiries, offering assistance, and resolving any concerns promptly.

Skills

Communication

Interpersonal skills

Customer service

Professional demeanor

Education

Reception experience (1 year)

Tools

Office software

Job description

PineCrest Center for Rehabilitation and Healing in North Miami, FL is seeking a friendly Receptionist to be the first point of contact for residents, families, and visitors. You will create a welcoming environment, handle calls, messages, and front desk duties with professionalism.

The role emphasizes strong communication, organization, and customer service, with at least 1 year of reception experience. Florida AHCA background screening is referenced in the ad as part of compliance.