Patient Experience Front Desk Specialist

Sono Bello; Charlotte (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K

PTO

Paid Holidays

EAP

Job summary

Sono Bello in Charlotte, NC is seeking a Medical Receptionist - Patient Experience Specialist to join our fast-paced cosmetics practice. You will greet patients, manage check-ins/outs, schedule appointments, and ensure a smooth front desk operation.

Ideal candidates are proficient with MS Office and Excel, can handle routine reports, and communicate clearly with clients and team members. This role offers a regular daytime schedule with comprehensive benefits and opportunities in the growing

Qualifications

• Familiar with MS Office including Excel.
• Ability to write routine reports and correspondence.
• Effective speaking before groups of customers or employees.
• Able to perform basic arithmetic (add/subtract/multiply/divide).
• Ability to follow instructions and solve problems.

Responsibilities

• Greet patients and assist with scheduling status.
• Check patients in/out and reflect appointment status.
• Manage front desk responsibilities and organize file system.
• Process payments and print daily close reports.
• Maintain inventory of front office supplies.
• Coordinate with staff and direct visitors.

Skills

MS Office

Excel

Communication skills

Public speaking

Basic math

Follow instructions

Problem solving

Job description

Sono Bello in Charlotte, NC is seeking a Medical Receptionist - Patient Experience Specialist to join our fast-paced cosmetics practice. You will greet patients, manage check-ins/outs, schedule appointments, and ensure a smooth front desk operation.

Ideal candidates are proficient with MS Office and Excel, can handle routine reports, and communicate clearly with clients and team members. This role offers a regular daytime schedule with comprehensive benefits and opportunities in the growing