Patient Experience Concierge - Medical Front Desk

Sono Bello; Denver (CO); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health coverage

401(k) matching

Paid time off

Parental leave

Incentives

Equity

Job summary

Sono Bello is seeking a Medical Receptionist - Patient Experience Specialist to greet patients, manage check-in/check-out, and maintain an accurate appointment schedule. The role supports a fast-paced aesthetic practice and ensures a smooth patient journey from arrival to departure.

The position emphasizes professional communication, basic arithmetic for payments, and proficient use of MS Office. It offers full-time hours with benefits, and a focus on work-life balance.

Qualifications

• Proficient in MS Office with Excel
• Able to write routine reports and correspondence
• Able to present confidently to groups
• Able to perform basic arithmetic operations
• Able to follow written or spoken instructions
• Strong problem-solving skills

Responsibilities

• Greet patients and manage front desk interactions
• Check in/out patients and reflect appointment status
• Maintain schedule accuracy and book next appointments
• Process payments and close daily reports
• Organize patient charts and run confirmation calls
• Keep lobby and front desk tidy and professional
• Route inquiries to appropriate staff and keep files organized

Skills

Public speaking

Numeracy

Instruction following

Problem solving

MS Office proficiency

Tools

MS Office

Excel

Job description

Sono Bello is seeking a Medical Receptionist - Patient Experience Specialist to greet patients, manage check-in/check-out, and maintain an accurate appointment schedule. The role supports a fast-paced aesthetic practice and ensures a smooth patient journey from arrival to departure.

The position emphasizes professional communication, basic arithmetic for payments, and proficient use of MS Office. It offers full-time hours with benefits, and a focus on work-life balance.