Aesthetic Front Desk: Patient Experience Specialist

Sono Bello; Norfolk (VA); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Health coverage

401(k) matching

Paid time off

Parental leave

Incentives

Job summary

Sono Bello is seeking a Medical Receptionist - Patient Experience Specialist in Norfolk, VA. The role focuses on welcoming patients, managing front desk operations, and supporting a smooth patient experience in a cosmetic surgery setting.

The candidate should be proficient with MS Office, comfortable with basic reporting, and capable of handling payments and daily schedule tasks to ensure high-quality patient service.

Qualifications

• Familiarity with MS Office suite including Excel.
• Ability to present information clearly to customers or staff.
• Strong numerical skills for basic calculations.

Responsibilities

• Greet patients and provide friendly customer service.
• Check in/out patients and reflect appointment statuses in the schedule.
• Process payments and print/close daily scheduling reports.
• Organize front desk area, manage filing and correspondence, and forward emails.

Skills

MS Office

Excel

Public speaking

Follow instructions

Problem solving

Job description

Sono Bello is seeking a Medical Receptionist - Patient Experience Specialist in Norfolk, VA. The role focuses on welcoming patients, managing front desk operations, and supporting a smooth patient experience in a cosmetic surgery setting.

The candidate should be proficient with MS Office, comfortable with basic reporting, and capable of handling payments and daily schedule tasks to ensure high-quality patient service.