Patient Access & Care Coordination Specialist

Carolinas Medical Center; Charlotte (NC); Presencial; USD 29.000 - 43.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical benefits

Retirement plan

Paid time off

Career development

Education assistance

Disability insurance

Flexible spending accounts

Resumo da vaga

Advocate Health in Charlotte, NC, seeks a front desk/Unit Secretary for Carmel Family Medicine to join our full-time team. Work weeks are 40 hours, Monday through Friday, 7:30 am to 4:30 pm, with possible early start or late finish. The role offers a pay range of $20.80 to $31.20 per hour and benefits eligibility.

A high school diploma or GED is required; healthcare setting experience is preferred. You will verify patient identity, maintain HIPAA compliance, direct information flows, and support

Qualificações

• High school diploma or GED required.
• Healthcare setting experience or unit secretary preferred.

Responsabilidades

• Reviews and documents patient identification, and places armbands on patients arriving for care.
• Uses effective communication skills when interacting with patients, visitors, co-workers, management and physicians. Uses effective communication skills and strict patient identifiers when directing information and communications.
• Maintains compliance with HIPPA regulations, CMS regulation and Medicare/Medicaid regulations as the regulations pertain to the registration process and information flow to the multi‑disciplinary team and to the public.
• Provides continuity in departmental operations.
• Refers patients to PFRS (Patient Financial Resource Services) when necessary.
• Refer patients to Drug List Techs for update of medications before surgery as needed.
• Provides age/developmental appropriate skills for the specific age groups served when assisting families, patients and visitors.
• Assists departmental staff in providing a caring compassionate environment.

Conhecimentos

Oral communication

Written communication

Interpersonal skills

Customer service

Medical terminology

WakeOne

Teamwork

Formação

High school diploma or GED

Ferramentas

WakeOne

Descrição da vaga

Advocate Health in Charlotte, NC, seeks a front desk/Unit Secretary for Carmel Family Medicine to join our full-time team. Work weeks are 40 hours, Monday through Friday, 7:30 am to 4:30 pm, with possible early start or late finish. The role offers a pay range of $20.80 to $31.20 per hour and benefits eligibility.

A high school diploma or GED is required; healthcare setting experience is preferred. You will verify patient identity, maintain HIPAA compliance, direct information flows, and support