Patient Experience Front Desk Specialist

Freedom Healthworks; Carmel (IN); On-site; USD 35,000 - 45,000; Full time

Job summary

Freedom Healthworks is seeking a Receptionist to join our medical office team in Carmel, Indiana. The ideal candidate will excel in communication, manage appointments efficiently, and ensure a welcoming environment for our patients.

The role includes greeting visitors, managing the calendar, and collaborating with healthcare professionals to ensure an excellent patient experience. Previous experience with electronic health records is desirable.

Qualifications

• Excellent communication skills, both written and verbal.
• Ability to manage and multitask effectively.
• Experience with basic medical terminology.

Responsibilities

• Greeting patients and visitors in a friendly and professional manner.
• Managing the appointment and Google calendar.
• Organizing and maintaining patient medical records.
• Providing positive customer service over the phone.

Skills

Excellent communication skills

Professional demeanor

Ability to manage and multitask

Attention to detail

Experience with EHR

Basic knowledge of medical terminology

Job description

Freedom Healthworks is seeking a Receptionist to join our medical office team in Carmel, Indiana. The ideal candidate will excel in communication, manage appointments efficiently, and ensure a welcoming environment for our patients.

The role includes greeting visitors, managing the calendar, and collaborating with healthcare professionals to ensure an excellent patient experience. Previous experience with electronic health records is desirable.