Patient Care Front Desk Specialist

Marion General Hospital; Marion (IN); On-site; USD 19,000 - 28,000; Full time

Job summary

Marion Health in Indiana is seeking a Receptionist to support a Physicians’ Practice office. You will greet patients, collect demographic and insurance data, and assist staff by coordinating appointments and handling phone calls with professionalism.

The role requires strong communication, accuracy, and the ability to multitask in a fast-paced environment. Equal opportunity employer; smoke-free facility.

Qualifications

• High school diploma or equivalent.
• One year medical/business office experience.

Responsibilities

• Greet patients and visitors and ensure comfort while waiting.
• Interview and gather demographic and insurance data.
• Inform patients of rights, policies, and procedures.
• Answer incoming calls from patients, families, providers, and vendors.
• Schedule acute visits, physicals, and follow-ups in a timely manner.
• Manage office documents, mail, faxes, records requests, and patient paperwork.
• Maintain supplies, create claims for services, and handle point-of-service collections.
• Perform other duties as assigned.

Skills

Excellent communication

Customer service

Time management

Office coordination

Teamwork

Discretion

Education

High school diploma or equivalent

Tools

Microsoft Office

Telephone system

Data entry

Job description

Marion Health in Indiana is seeking a Receptionist to support a Physicians’ Practice office. You will greet patients, collect demographic and insurance data, and assist staff by coordinating appointments and handling phone calls with professionalism.

The role requires strong communication, accuracy, and the ability to multitask in a fast-paced environment. Equal opportunity employer; smoke-free facility.