Patient Experience Front Desk Specialist

CO800 Methodist Physicians Clinic; Breckenridge Hills (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Nebraska Methodist Health System is seeking a front desk/registration specialist at the Methodist Physician's Clinic. You will greet patients, verify demographics and insurance, and route questions to appropriate staff. You’ll handle scheduling, prepare records, and support billing operations in a patient-focused environment.

The role emphasizes strong communication, computer literacy, and teamwork within a diverse healthcare setting, with an emphasis on accuracy and confidentiality.

Qualifications

• High school diploma or GED required.
• Minimum 6 months customer service experience preferred.
• BLS certification preferred.
• Strong verbal communication and computer skills.
• Ability to work in a diverse healthcare environment and as part of a team.
• Maintain patient confidentiality and handle information securely.
• Ability to read, write, and comprehend various reports and documents.

Responsibilities

• Register patients for appointments by collecting and verifying demographics and insurance information.
• Greet and assist patients, guiding them to appropriate staff.
• Answer phones to schedule appointments and relay messages.
• Prepare records for visits by reviewing EMR/chart contents.
• Process insurance inquiries and referrals, ensuring timely submission of charges.
• Distribute documents and correspondence accurately.
• Support patient care with age-appropriate communication and confidentiality.

Skills

Verbal communication

Computer literacy

Written instructions

Teamwork

Customer service

Confidentiality

Documentation reading

Multitasking

Education

High school diploma or GED

Job description

Nebraska Methodist Health System is seeking a front desk/registration specialist at the Methodist Physician's Clinic. You will greet patients, verify demographics and insurance, and route questions to appropriate staff. You’ll handle scheduling, prepare records, and support billing operations in a patient-focused environment.

The role emphasizes strong communication, computer literacy, and teamwork within a diverse healthcare setting, with an emphasis on accuracy and confidentiality.