Patient Services Specialist — Front Desk & Scheduling

Methodist Health; Garland, Northern (TX, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Employee wellness program

Job summary

Methodist Health is seeking a Patient Representative to greet and assist patients, register them in the system, verify insurance benefits, and serve as a liaison between patients and clinical staff. You will collect payments, input charges, and help keep the front desk organized and efficient.

The role requires strong communication, knowledge of medical terminology, and proficiency with medical office software.

Qualifications

• High school education or equivalent.
• Strong communication and clerical skills.
• Experience with medical management software preferred.
• Typing or data entry at 40 wpm.

Responsibilities

• Maintains confidentiality of patient information.
• Greets patients in a prompt, courteous manner.
• Check-in patients, verify demographics and insurance, collect payments.
• Registers new patients and verifies addresses and contacts.
• Answers telephone, screens calls and conveys information.
• Maintains neat work and reception areas.
• Alerts Office Manager to problems and helps solve them.
• Attends educational and staff meetings as scheduled.
• Input daily balances of charges and receipts per policy.

Skills

Front office procedures

Medical terminology

Phone etiquette

Communication skills

Education

High school education

Tools

Medical management software

Office computer systems

Job description

Methodist Health is seeking a Patient Representative to greet and assist patients, register them in the system, verify insurance benefits, and serve as a liaison between patients and clinical staff. You will collect payments, input charges, and help keep the front desk organized and efficient.

The role requires strong communication, knowledge of medical terminology, and proficiency with medical office software.