Patient Care Receptionist - Clinic Front Desk

Best Care; Omaha (NE); On-site; USD 22,000 - 30,000; Full time

Job summary

Nebraska Methodist Health System is seeking a patient services specialist at Methodist Physicians Clinic - West Dodge Medical Plaza in Omaha. The role focuses on welcoming patients, registering them, and coordinating schedules with care teams to ensure smooth clinic operations.

The ideal candidate has strong communication, basic computer skills, and a commitment to confidentiality in a busy healthcare setting. Monday–Friday, 8:00 am–4:30 pm; competitive pay and benefits.

Qualifications

• High School Diploma or General Educational Development (G.E.D.) required.
• 6 months previous customer services experience preferred.
• For Papillion PT: American Heart Association Basic Life Support (BLS) preferred.

Responsibilities

• Registers patients for appointments by collecting and verifying patient demographics, insurance information, and other essential information to ensure accurate information is maintained for each patient.
• Greets, directs, and assists patients with questions to facilitate patient care in prompt and polite manner.
• Answers telephone to schedule appointments, take messages, direct calls to appropriate personnel, and handle other patient matters to ensure excellent customer service is provided within a timely manner and according to policies and procedures.
• Prepares records for office visits by reviewing EMR (Electronic Medical Record)/chart contents to accelerate patient care.
• Handles insurance inquires by answering questions, assisting with referrals, and completing appropriate paperwork to ensure exam charges are submitted to insurance within a timely manner.
• Processes and distributes written communication and documents (forms, letters, mail) accurately.
• Provides appropriate care specific to the age of the patient to ensure understanding and comfort level of treatment as outlined in the “Population Specific Criteria.”

Skills

Verbal communication

Computer skills

Follow instructions

Teamwork

Confidentiality

Reading/writing

Multitasking

Customer service

Education

High School/GED

Tools

EMR software

Job description

Nebraska Methodist Health System is seeking a patient services specialist at Methodist Physicians Clinic - West Dodge Medical Plaza in Omaha. The role focuses on welcoming patients, registering them, and coordinating schedules with care teams to ensure smooth clinic operations.

The ideal candidate has strong communication, basic computer skills, and a commitment to confidentiality in a busy healthcare setting. Monday–Friday, 8:00 am–4:30 pm; competitive pay and benefits.