Patient Experience Front Desk Specialist

ConvenientMD LLC; Bangor (ME); On-site; USD 27,000 - 33,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) match after one year

Education benefits with Purdue Global

Job summary

ConvenientMD LLC is recruiting a Medical Receptionist to create a welcoming, efficient check-in and check-out experience. You will maintain accurate patient records, support scheduling, and assist with front desk operations in a fast-paced primary care setting.

The role emphasizes patient-centered service, collaboration with care teams, and professional communication. Training and growth opportunities are available within a values-driven health system.

Qualifications

• High School Diploma or GED required.
• Strong written and verbal communication skills.
• Detail-oriented with excellent organizational abilities.
• Proven ability to work in a fast-paced, patient-focused environment.
• Proficient with Microsoft Office Suite and related software.

Responsibilities

• Lead the check-in process and educate patients on the program’s goals.
• Provide primary phone support including scheduling and message triage.
• Maintain accurate patient records in the EMR and ensure chart completeness.
• Coordinate with Medical Assistants and clinic staff for cross-coverage.
• Manage front desk operations and supply inventory to reflect professionalism.

Skills

Proactive communicator

Detail-oriented

Compassionate

Technically savvy

Effective cross collaboration

Team player

Driven and self-motivated

Analytical/problem-solving

Trustworthy

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

ConvenientMD LLC is recruiting a Medical Receptionist to create a welcoming, efficient check-in and check-out experience. You will maintain accurate patient records, support scheduling, and assist with front desk operations in a fast-paced primary care setting.

The role emphasizes patient-centered service, collaboration with care teams, and professional communication. Training and growth opportunities are available within a values-driven health system.