Patient Experience Front Desk Specialist

5000 Wellstar Medical Group, LLC; Atlanta (GA); On-site; USD 21,000 - 28,000; Full time

Job summary

Wellstar is seeking a Front Office Specialist to deliver exceptional customer service to patients and customers. You will greet, register, schedule, and support front desk operations across the practice, contributing to patient experience and financial goals.

The role requires strong multitasking, effective communication, and the ability to handle cash management and administrative tasks in a fast-paced healthcare environment.

Qualifications

• High School Diploma / GED required.
• 2 years administrative front office experience in a physician practice or health care setting preferred.
• Previous customer service experience required.

Responsibilities

• Greet customers and patients with a helpful, friendly attitude.
• Register patients at check-in and check-out.
• Answer telephones and direct calls as needed.

Skills

Customer service

Multitasking

Communication

Education

High School Diploma/GED

Job description

Wellstar is seeking a Front Office Specialist to deliver exceptional customer service to patients and customers. You will greet, register, schedule, and support front desk operations across the practice, contributing to patient experience and financial goals.

The role requires strong multitasking, effective communication, and the ability to handle cash management and administrative tasks in a fast-paced healthcare environment.