Patient Experience Front Office Specialist

Wellstar Health Systems; Atlanta (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Wellstar Health Systems in Atlanta, GA is seeking a Front Office Specialist to deliver exceptional patient service in a fast-paced practice. You will greet patients, register them at check-in and check-out, answer phones, schedule appointments, and support daily administrative operations.

The ideal candidate has at least 2 years of front office experience in healthcare, a high school diploma or GED, and strong customer service skills.

Qualifications

• Minimum of 2 years administrative front office experience in a physician practice or healthcare setting.
• Strong customer service skills and professional communication.
• Ability to multi-task and support multiple patients and colleagues.

Responsibilities

• Greet patients and verify information at check-in and check-out.
• Answer telephones, schedule appointments, and manage calendars.
• Handle cash management and basic administrative duties.
• Support practice operations to enhance patient experience and efficiency.

Skills

Customer service

Multi-tasking

Communication skills

Education

High School Diploma / GED General

Job description

Wellstar Health Systems in Atlanta, GA is seeking a Front Office Specialist to deliver exceptional patient service in a fast-paced practice. You will greet patients, register them at check-in and check-out, answer phones, schedule appointments, and support daily administrative operations.

The ideal candidate has at least 2 years of front office experience in healthcare, a high school diploma or GED, and strong customer service skills.