Patient Experience Front Desk Coordinator (Part-Time)

SYNERGY NUTRITION & WELLNESS; Village of Williamsville (NY); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Employee discounts

Flexible schedule

Opportunity for advancement

Wellness resources

Job summary

Synergy Nutrition & Wellness in Williamsville, NY, is seeking a Medical Front Desk & Patient Experience Coordinator to welcome patients and support daily operations across holistic medical and wellness services. You will schedule appointments, manage front desk activities, handle communications, process payments, and help improve office efficiency while collaborating with a caring, patient-centered team.

Part-time role roughly 28 hours/week with a friendly, growth-minded environment and

Qualifications

• Front desk, administrative, medical office, or customer service experience preferred.
• Experience with Mindbody, Google Workspace, and Praxis EMR is a bonus but not required.
• Strong communication, organizational, and computer skills required.

Responsibilities

• Welcome and assist patients with warmth, professionalism, and compassion
• Manage front desk operations and maintain a calm, organized environment
• Schedule appointments across multiple wellness and medical services
• Answer and manage phone calls, texts, and patient communications
• Support patient follow-up, compliance, and reactivation efforts
• Assist with intake forms, charting, and administrative documentation
• Coordinate provider schedules and daily workflow
• Process payments and support overall patient experience
• Help improve systems, organization, and office efficiency
• Occasionally assist with social media or in-office wellness content

Skills

Front desk

Administrative

Customer service

Communication

Organizational skills

Multitasking

Team player

Computer skills

Tools

Mindbody

Google Workspace

Praxis EMR

Job description

Synergy Nutrition & Wellness in Williamsville, NY, is seeking a Medical Front Desk & Patient Experience Coordinator to welcome patients and support daily operations across holistic medical and wellness services. You will schedule appointments, manage front desk activities, handle communications, process payments, and help improve office efficiency while collaborating with a caring, patient-centered team.

Part-time role roughly 28 hours/week with a friendly, growth-minded environment and