Patient Care Front Desk Specialist

OWM Integrative Wellness; Buffalo (NY); On-site; USD 33,000 - 36,000; Full time

Job summary

OWM Integrative Wellness in Buffalo, NY seeks a Medical Receptionist to be the friendly frontline in a professional, fast-paced clinical setting. You’ll welcome patients, manage calls, schedule visits, and support the clinical team with accurate check-in and check-out.

This full-time role requires strong communication, organizational skills, comfort with EMR systems, and a warm, patient-centered demeanor. Expect rotating shifts and opportunities to grow within a physician-led practice.

Qualifications

• Medical office or reception experience preferred
• Strong communication and organizational skills
• Comfort with technology and EMR systems

Responsibilities

• Greet patients and maintain a warm, professional first impression
• Handle phone calls, scheduling, and patient communications
• Manage patient check-in/check-out with accuracy and efficiency
• Support clinical staff with scheduling and workflow needs
• Perform administrative tasks with confidentiality and attention to detail

Skills

Communication

Organization

Team player

Tools

EMR systems

Job description

OWM Integrative Wellness in Buffalo, NY seeks a Medical Receptionist to be the friendly frontline in a professional, fast-paced clinical setting. You’ll welcome patients, manage calls, schedule visits, and support the clinical team with accurate check-in and check-out.

This full-time role requires strong communication, organizational skills, comfort with EMR systems, and a warm, patient-centered demeanor. Expect rotating shifts and opportunities to grow within a physician-led practice.