Clinic Operations & Patient Experience Lead

Freeman Health System; United States; Sur place; USD 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Health insurance

Vision insurance

Dental insurance

Employer match retirement

Wellness program benefits

Paid time off

Sick pay

Learning Center for Freeman Family

Payroll deduction options

Résumé du poste

Freeman Health System, based in the United States, seeks an Office Coordinator to ensure a positive patient experience through clear, respectful, and effective communication while managing clinical clerical activities in the assigned area.

The role is full-time with a Monday–Friday daytime schedule (40 hours per week) and involves scheduling, staffing, billing processing, and staff development within Freeman Health System.

Qualifications

• One to two years of customer service experience preferred.
• Experience in a physician's office or hospital department is preferred.
• Previous management experience is preferred.

Responsabilités

• Ensure office processes are compliant with state and federal regulatory activities, including HIPAA and system regulations.
• Manage clinic scheduling and staffing.
• Ensure office and hospital charges and denials are processed daily.
• Participate in employee relations activities.
• Ensure appropriate payment collections.
• Train, coach and develop staff.
• Monitor ordering, usage and inventory of supplies and resources.
• Perform other duties as assigned.

Connaissances

Customer service

Staff coaching

Scheduling

HIPAA compliance

Regulatory knowledge

Description du poste

Freeman Health System, based in the United States, seeks an Office Coordinator to ensure a positive patient experience through clear, respectful, and effective communication while managing clinical clerical activities in the assigned area.

The role is full-time with a Monday–Friday daytime schedule (40 hours per week) and involves scheduling, staffing, billing processing, and staff development within Freeman Health System.