Patient Experience Front Desk Coordinator

Ethos Health Group LLC; Saint Petersburg (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Ethos Health Group is seeking a Front Desk Associate in Saint Petersburg, FL to create a welcoming patient experience. You will manage check-ins/outs, answer inquiries, schedule appointments, and support the front office with accurate record-keeping.

The role emphasizes professional communication, confidentiality, and teamwork with providers and staff to ensure smooth daily operations.

Qualifications

• High school diploma or equivalent required.
• Excellent written and verbal communication skills.
• Strong organizational and time-management abilities.
• Ability to multitask in a fast-paced environment.
• Maintain patient confidentiality and HIPAA compliance.
• Proficient with computers, EHR, phones, and office tech.
• Experience with medical office front desk is a plus.

Responsibilities

• Check patients in and out accurately and warmly.
• Answer phones and direct calls to the appropriate team.
• Schedule and confirm appointments; coordinate with providers.
• Maintain a clean, professional reception area.
• Assist patients with forms and documentation.
• Ensure patient privacy and accurate record-keeping.
• Support front-office operations and daily tasks.

Skills

Communication skills

Organization

Time management

Multitasking

Patient confidentiality

Computer skills

Education

High school diploma or equivalent

Tools

EHR systems

Scheduling software

Job description

Ethos Health Group is seeking a Front Desk Associate in Saint Petersburg, FL to create a welcoming patient experience. You will manage check-ins/outs, answer inquiries, schedule appointments, and support the front office with accurate record-keeping.

The role emphasizes professional communication, confidentiality, and teamwork with providers and staff to ensure smooth daily operations.