Patient Experience Front Desk Coordinator

CommonSpirit Health; Ringgold (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

CommonSpirit Medical Group - Family Medicine - Ringgold is seeking a friendly Clinic Receptionist to warmly welcome patients and manage front-desk operations. You will handle check-ins, appointment scheduling, and insurance information while ensuring accurate documentation in the EMR system.

The role emphasizes excellent patient communication, technical proficiency with clinic software, and a compassionate approach to patient care in a fast-paced environment.

Qualifications

• High School diploma or GED required at hire.
• Experience with electronic medical records preferred.
• Demonstrates strong communication and organizational abilities.

Responsibilities

• Check-in patients upon arrival and complete admission processing.
• Answer and direct phone calls to appropriate staff.
• Schedule patient appointments per office guidelines.
• Collect accurate patient and insurance information and copays/deductibles.
• Scan or copy patient documents into the electronic medical record system.
• Prepare charts for upcoming appointments with complete information.

Skills

Interpersonal skills

Technological proficiency

Compassionate patient care

Education

High School Diploma

GED

Job description

CommonSpirit Medical Group - Family Medicine - Ringgold is seeking a friendly Clinic Receptionist to warmly welcome patients and manage front-desk operations. You will handle check-ins, appointment scheduling, and insurance information while ensuring accurate documentation in the EMR system.

The role emphasizes excellent patient communication, technical proficiency with clinic software, and a compassionate approach to patient care in a fast-paced environment.