Clinic Receptionist

Mountain Management Services; Ringgold (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

CommonSpirit Medical Group - Family Medicine - Ringgold is seeking a friendly Clinic Receptionist to warmly welcome patients and manage front-desk operations. You will handle check-ins, appointment scheduling, and insurance information while ensuring accurate documentation in the EMR system.

The role emphasizes excellent patient communication, technical proficiency with clinic software, and a compassionate approach to patient care in a fast-paced environment.

Qualifications

• High School diploma or GED required at hire.
• Experience with electronic medical records preferred.
• Demonstrates strong communication and organizational abilities.

Responsibilities

• Check-in patients upon arrival and complete admission processing.
• Answer and direct phone calls to appropriate staff.
• Schedule patient appointments per office guidelines.
• Collect accurate patient and insurance information and copays/deductibles.
• Scan or copy patient documents into the electronic medical record system.
• Prepare charts for upcoming appointments with complete information.

Skills

Interpersonal skills

Technological proficiency

Compassionate patient care

Education

High School Diploma

GED

Job description

Job Summary and Responsibilities

As a Clinic Receptionist at CommonSpirit Medical Group - Family Medicine - Ringgold, you will be the welcoming heart of our clinic, creating a comforting and efficient environment for every patient journey.

Every day, you will expertly manage patient reception, coordinate essential administrative tasks, leverage technology for seamless operations, and thoughtfully guide diverse patient populations, ensuring they feel at ease and understand their care instructions.

To be successful in this role, you will possess exceptional interpersonal skills, technological proficiency, genuine compassion for patient well-being, and an adaptable, patient approach to facilitating a positive experience for all.

• Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guideline.
• Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
• Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
• Prepare charts for patient appointments making sure all necessary information is complete.

Job Requirements

Required

• High School Graduate General Studies, upon hire or
• High School GED General Studies, upon hire

Preferred

• One (1) year of health care experience
• Electronic medical records experience

Where You'll Work

CommonSpirit Medical Group (Mountain Management Services) is a leading provider of comprehensive office management services and affiliated physicians in Southeast Tennessee and North Georgia. Our award-winning, faith-based organization is dedicated to supporting the delivery of exceptional healthcare in the region. We are proud to be consistently recognized for excellence by organizations like U.S. News & World Report, PINC AI™, CMS, Healthgrades®, Leapfrog, and as one of the Best Places to Work in Tennessee. We are honored to be your trusted ally in health, dedicated to serving our community with compassion and excellence.