Patient Experience & Front Desk Coordinator

Performance Physical Therapy, PC; Naples (FL); Vor Ort; USD 25.000 - 36.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Medical/Dental/Vision

401K+ Match

Growth opportunities

Facility access

Employee discounts

Fun work environment

Zusammenfassung

Performance Optimal Health in Naples, FL is seeking a Practice Coordinator to ensure a smooth client experience. You will greet clients, answer inquiries, schedule appointments, and help maintain records to support clinical staff.

The role requires strong customer service, organization, and teamwork, with familiarity in basic computer applications and light insurance verifications; afternoon/evening availability is preferred.

Qualifikationen

• Excellent customer service and communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in basic computer applications.

Aufgaben

• Greeting and welcoming clients with a friendly and professional demeanor.
• Managing client inquiries in person, over the phone, and via email.
• Scheduling appointments and coordinating with healthcare professionals.
• Maintaining accurate client records and updating information as needed.
• Assisting in insurance verification and authorization processes.
• Collecting co-payments and fees for services.

Kenntnisse

Customer service

Communication

Organization

Multitasking

Teamwork

Computer literacy

Jobbeschreibung

Performance Optimal Health in Naples, FL is seeking a Practice Coordinator to ensure a smooth client experience. You will greet clients, answer inquiries, schedule appointments, and help maintain records to support clinical staff.

The role requires strong customer service, organization, and teamwork, with familiarity in basic computer applications and light insurance verifications; afternoon/evening availability is preferred.