Patient Access Coordinator

Vytalyze Minds Corp; Fort Myers (FL); Hybrid; USD 35,000 - 50,000; Full time

Job summary

Vytalyze Minds Corp in Fort Myers, FL is seeking a skilled individual to manage scheduling and front office operations, enhancing the patient experience. Key tasks include assisting with incoming patient calls and maintaining organized operations to facilitate smooth intake and onboarding processes.

Preferred candidates will have healthcare or behavioral health experience, strong organizational and communication skills, and the ability to learn new technologies efficiently. Bilingual abilities in English and Spanish are a significant plus.

Qualifications

• Experience in healthcare or behavioral health preferred.
• Detail-oriented, dependable, and professional.
• Comfortable learning new systems and technology.

Responsibilities

• Answer incoming calls and assist patients.
• Schedule appointments and coordinate provider calendars.
• Send and follow up on intake forms.
• Verify patient information and insurance documentation.
• Assist with patient onboarding and front desk operations.

Skills

Strong communication skills

Organizational skills

Bilingual English/Spanish

Job description

This role plays an important part in creating a welcoming, professional, and organized experience for our patients while supporting scheduling, intake coordination, and front office operations.

Responsibilities

• Answering incoming calls and assisting patients.
• Scheduling appointments and coordinating provider calendars.
• Sending and following up on intake forms.
• Verifying patient information and insurance documentation.
• Assisting with patient onboarding and front desk operations.
• Maintaining professionalism, organization, and excellent customer service.

Preferred Qualifications

• Healthcare or behavioral health experience preferred.
• Strong communication and organizational skills.
• Bilingual English/Spanish preferred.
• Comfortable learning new systems and technology.
• Detail-oriented, dependable, and professional.

Location

Fort Myers, FL