Wellness Practice Coordinator — Growth & Impact

Performance Physical Therapy, PC; Greenwich (CT); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401K+ Match

Growth potential within the org

Access to facilities at all locations

Internal and external discounts

Fun atmosphere

Job summary

Performance Optimal Health in Greenwich, CT is seeking a Practice Coordinator to ensure a seamless client experience at the front desk. You will greet clients, handle inquiries, schedule appointments, and maintain records to support quality patient care.

The role requires excellent customer service, strong organization, and the ability to work well in a team. Prior healthcare front desk experience is a plus, with afternoon/evening availability a plus for this full-time position.

Qualifications

• Excellent customer service and communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in basic computer applications.
• Ability to work well in a team.
• Previous experience in a similar role or healthcare setting is a plus.
• Afternoon/evening availability.

Responsibilities

• Greeting and welcoming clients with a friendly and professional demeanor.
• Managing client inquiries in person, over the phone, and via email.
• Scheduling appointments and coordinating with healthcare professionals.
• Maintaining accurate client records and updating information as needed.
• Assisting in insurance verification and authorization processes.
• Collecting co-payments and fees for services.
• Ensuring the cleanliness and organization of the front desk area.
• Supporting other administrative tasks as necessary.

Skills

Excellent customer service

Communication skills

Organizational skills

Multitasking

Computer proficiency

Teamwork

Healthcare setting experience (plus)

Afternoon/evening availability

Tools

Basic computer apps

Job description

Performance Optimal Health in Greenwich, CT is seeking a Practice Coordinator to ensure a seamless client experience at the front desk. You will greet clients, handle inquiries, schedule appointments, and maintain records to support quality patient care.

The role requires excellent customer service, strong organization, and the ability to work well in a team. Prior healthcare front desk experience is a plus, with afternoon/evening availability a plus for this full-time position.