Patient Experience Front Desk Coordinator

3M HEALTHCARE; Mission (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

3M HEALTHCARE is seeking a Front Desk Receptionist to greet patients, manage scheduling, and support daily office tasks. You will be the first point of contact, ensuring a warm, efficient experience for all visitors.

The role requires at least 1 year of receptionist experience, proficiency with MS Word, Outlook, Excel, and EMR systems (Allscripts preferred). Join a team focused on patient care and smooth operations.

Qualifications

• Education: High school diploma or equivalent.
• Experience: At least 1 year of receptionist experience, preferably in healthcare.
• Technical Skills: Proficiency in MS Word, Outlook, Excel, and EMR systems (Allscripts).
• Interpersonal Skills: Excellent communication with callers, physicians, and staff.
• Organizational Skills: Prioritize, multi-task, and maintain attention to detail.
• Team Player: Ability to work well within a team.
• Independent Worker: Capable of working independently in a high-stress environment with strong organizational skills.

Responsibilities

• Warm Welcome: Greet and direct visitors with a smile, providing clear instructions.
• Efficient Administration: Handle copay collections, scheduling, paperwork, and reminders.
• Accurate Data Management: Keep patient files up-to-date and balanced.
• Professional Communication: Answer calls, screen messages, and address needs.
• Supportive Office Role: Assist with data entry, typing, scheduling, and forms.
• Organized Environment: Maintain reception area and office equipment.
• Versatile Duties: Take on extra tasks to support the team.
• Positive Patient Experience: Create a lasting, positive first impression.

Skills

Interpersonal Skills

Organizational Skills

Team Player

Independent Worker

Education

High school diploma

Tools

MS Word

Outlook

Excel

EMR systems (Allscripts)

Job description

3M HEALTHCARE is seeking a Front Desk Receptionist to greet patients, manage scheduling, and support daily office tasks. You will be the first point of contact, ensuring a warm, efficient experience for all visitors.

The role requires at least 1 year of receptionist experience, proficiency with MS Word, Outlook, Excel, and EMR systems (Allscripts preferred). Join a team focused on patient care and smooth operations.