Patient Experience Front Desk Coordinator

Central Outreach Wellness Center; Harrisburg (Dauphin County); On-site; USD 27,552 - 34,440; Full time

Job summary

Central Outreach Wellness Center in Harrisburg, PA is seeking an Administrative Assistant to greet patients, verify demographics and insurance, and manage clerical tasks in a fast-paced, patient-centered environment.

The role requires strong computer skills, experience with EMR systems (Epic preferred), attention to detail, and the ability to multitask while maintaining HIPAA compliance. Excellent communication with staff and patients is essential to ensure smooth daily operations.

Qualifications

• Experience with healthcare clerical tasks.
• Familiarity with HIPAA and patient privacy.
• Strong organizational skills and attention to detail.
• Ability to handle confidential information.
• Proficient with EMR systems.

Responsibilities

• Greet and register incoming patients for their appointments.
• Verify demographic and insurance information is current and active.
• Maintain waiting area and refreshments; keep records tidy.
• Answer calls and address scheduling needs.
• Prepare charts and intake material for clinical staff.
• Fax, mail, and manage documents for staff and patients.
• Coordinate with HR and clinical staff on policies.
• Delegate clerical duties to maximize productivity.
• Manage emails, mail, packages and phone calls.

Skills

Basic computer skills

Excel

Word

EMR systems

Epic EMR

Patient-centered care

Punctuality

Communication skills

HIPAA compliance

Team collaboration

Multi-tasking

Tools

Epic EMR

Excel

Word

Job description

Central Outreach Wellness Center in Harrisburg, PA is seeking an Administrative Assistant to greet patients, verify demographics and insurance, and manage clerical tasks in a fast-paced, patient-centered environment.

The role requires strong computer skills, experience with EMR systems (Epic preferred), attention to detail, and the ability to multitask while maintaining HIPAA compliance. Excellent communication with staff and patients is essential to ensure smooth daily operations.