Clinical Front Desk Specialist — Patient Care & Admin

The Wright Center for Graduate Medical Education; Wilkes-Barre (Luzerne County); On-site; USD 36,000 - 48,000; Full time

Job summary

The Wright Center for Community Health in Wilkes-Barre, PA is seeking a Clinical Administrative Assistant to be the first point of contact for patients and visitors, delivering high-level customer service in a fast-paced front office.

Responsibilities include scheduling, patient intake, insurance verification, EMR data entry, payment processing, and coordination with care teams while maintaining HIPAA compliance and confidentiality.

Qualifications

• High school diploma or GED required.
• 1-2 years front-office experience in a medical setting desirable.
• Bilingual preferred.

Responsibilities

• Schedule patient appointments and follow-ups.
• Register patients and collect demographics for annual reporting.
• Verify insurance and process copays at visit.
• Enter data into the EMR and manage patient records.
• Answer calls and support front-desk operations with HIPAA compliance.

Skills

Customer service

Front office

HIPAA compliance

Bilingual

Phone support

EMR workflows

Education

High school diploma or GED

Tools

EMR system

Job description

The Wright Center for Community Health in Wilkes-Barre, PA is seeking a Clinical Administrative Assistant to be the first point of contact for patients and visitors, delivering high-level customer service in a fast-paced front office.

Responsibilities include scheduling, patient intake, insurance verification, EMR data entry, payment processing, and coordination with care teams while maintaining HIPAA compliance and confidentiality.