Patient Experience Coordinator (Front Desk)

Us Oncology Inc; Sellersville (Bucks County); On-site; USD 21,000 - 30,000; Full time

Job summary

Alliance Cancer Specialists in the Bucks County area is seeking a courteous Patient Services Coordinator to welcome patients, manage calls, and support clinical staff in a fast-paced, compassionate environment. Key duties include front desk check-in, scheduling, processing paperwork, collecting forms, and ensuring accurate demographics and insurance data while upholding HIPAA and quality service standards.

This role requires onsite presence during regular hours and the ability to lift up to 40

Qualifications

• Minimum 18 months medical front office experience.
• Proficiency with Microsoft Office (Outlook, Word, Excel).
• Knowledge of scheduling workflows and office procedures.

Responsibilities

• Warmly greet patients and visitors in a professional manner.
• Answer calls, screen inquiries, and relay messages to staff.
• Schedule appointments and manage patient records and queues.
• Assist with insurance forms, check-in/check-out, and lobby organization.
• Maintain HIPAA compliance and confidentiality.

Skills

Medical front office experience

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Scheduling software

Job description

Alliance Cancer Specialists in the Bucks County area is seeking a courteous Patient Services Coordinator to welcome patients, manage calls, and support clinical staff in a fast-paced, compassionate environment. Key duties include front desk check-in, scheduling, processing paperwork, collecting forms, and ensuring accurate demographics and insurance data while upholding HIPAA and quality service standards.

This role requires onsite presence during regular hours and the ability to lift up to 40