Medical Office Patient Services Coordinator

Independence Health System; New Bethlehem (PA); On-site; USD 36,000 - 46,000; Full time

Job summary

Independence Health System in New Bethlehem, PA, seeks a capable administrative assistant for the rural health clinic. You will perform front-desk duties, collect demographics and insurance information, and help schedule patients and procedures.

This role emphasizes patient advocacy, accuracy in billing data, and coordination with providers. On-site, you will greet visitors, process calls, and support referrals, triage, and scheduling to keep patient flow smooth.

Qualifications

• High School Diploma or GED required.
• Strong ability to communicate complex topics to a wide audience.
• Ability to think independently with sound judgment.
• Demonstrated leadership and organizational skills.

Responsibilities

• Greet patients and collect demographic and insurance information.
• Schedule appointments and coordinate referrals and authorizations.
• Process telephone calls and messages promptly, accurately and courteously.
• Enter charges and codes into the billing system per policy.
• Support patient access to care and ensure smooth patient flow.
• Assist in maintaining readiness for surveys and regulatory audits.
• Collaborate with providers and staff to optimize scheduling and referrals.

Skills

Leadership

Organizational

Critical thinking

Communication

Problem solving

Education

High School Diploma or GED

Job description

Independence Health System in New Bethlehem, PA, seeks a capable administrative assistant for the rural health clinic. You will perform front-desk duties, collect demographics and insurance information, and help schedule patients and procedures.

This role emphasizes patient advocacy, accuracy in billing data, and coordination with providers. On-site, you will greet visitors, process calls, and support referrals, triage, and scheduling to keep patient flow smooth.