Patient Experience Front Desk Coordinator

Lakeview Post Acute; Florissant (MO); On-site; USD 23,000 - 34,000; Full time

Job summary

Lakeview Post Acute in Florissant, MO is seeking a receptionist to provide general administrative support. You will greet patients, answer calls, and manage visitor check-in while maintaining confidentiality of resident information.

The role requires basic Microsoft Office skills and a professional, courteous demeanor in a healthcare setting. The position handles scheduling, mail, and reception area upkeep, with emphasis on accurate record-keeping and patient privacy.

Qualifications

• Ability to read, analyze, and interpret general business periodicals, journals, procedures, or regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to present information to managers and employees.

Responsibilities

• Greet and welcome patients, clients, and visitors with friendliness and professionalism.
• Answer telephone calls, take messages, or forward calls as needed.
• Check visitors in and direct or escort them to destinations; inform staff of arrivals and cancellations.
• Maintain visitor sign-in log and organize reception area.
• Schedule appointments and manage meeting room bookings.

Skills

Verbal communication

Reading comprehension

Written communication

Problem solving

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Lakeview Post Acute in Florissant, MO is seeking a receptionist to provide general administrative support. You will greet patients, answer calls, and manage visitor check-in while maintaining confidentiality of resident information.

The role requires basic Microsoft Office skills and a professional, courteous demeanor in a healthcare setting. The position handles scheduling, mail, and reception area upkeep, with emphasis on accurate record-keeping and patient privacy.