Healthcare Admissions Coordinator — Patient Access

(Lakeview Post Acute) Florissant Skilled Nursing, LLC; United States; On-site; USD 42,000 - 54,000; Full time

Job summary

The Admissions Assistant at (Lakeview Post Acute) Florissant Skilled Nursing, LLC acts as the first friendly contact for prospective residents and families, partnering with the Admissions Coordinator and care teams to ensure a smooth transition.

The role coordinates admissions, verifies insurance and eligibility, maintains records, tours the facility, and supports outreach efforts while upholding confidentiality and regulatory requirements.

Qualifications

• Prior experience in admissions, healthcare, or long-term care setting strongly preferred.
• Knowledge of Medicare, Medicaid, and insurance verification processes.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office and electronic health record (EHR) systems.

Responsibilities

• Serve as the first point of contact for prospective residents, families, hospitals, and referral sources.
• Coordinate and schedule resident admissions, including pre-admission assessments and documentation.
• Maintain accurate records in accordance with regulations.
• Assist with insurance verifications, authorizations, and financial eligibility processes.
• Provide facility tours and information to prospective residents and their families.
• Collaborate with nursing, social services, and administrative staff for seamless admissions.
• Prepare and distribute admission packets and required documentation.
• Follow up with hospitals, physicians, and case managers to ensure timely transfer of information.
• Support marketing and outreach efforts as needed.

Skills

Communication skills

Interpersonal skills

Customer service

Organization

Attention to detail

Tools

Microsoft Office

Electronic Health Record (EHR) systems

Job description

The Admissions Assistant at (Lakeview Post Acute) Florissant Skilled Nursing, LLC acts as the first friendly contact for prospective residents and families, partnering with the Admissions Coordinator and care teams to ensure a smooth transition.

The role coordinates admissions, verifies insurance and eligibility, maintains records, tours the facility, and supports outreach efforts while upholding confidentiality and regulatory requirements.