Patient Experience Front Desk Coordinator

Epic Systems Corporation; Florida; Sur place; USD 16 000 - 20 000; Plein temps

Avantages offerts par ce poste

Competitive Pay

Comprehensive Benefits

401(k) Retirement Plan

Paid Time Off and Holiday Pay

Professional Development

Supportive Work Environment

Résumé du poste

EPIC Health is seeking a Medical Receptionist to greet patients at the front desk and manage smooth check-in processes in Sunrise, FL. You will guide patients through the check-in, assist with virtual tablets, and ensure a welcoming, organized lobby.

The role emphasizes patient experience, collaboration with the office team, and maintaining efficient front desk operations. A customer-focused mindset and comfort with technology are essential for success.

Qualifications

• Experience: At least 1 year in a customer service role, preferably in a medical office.
• Strong verbal communication abilities.
• Proficiency with computers and technology or the ability to quickly learn.
• Exceptional organizational and multitasking skills.

Responsabilités

• Greet patients warmly and create a welcoming environment.
• Guide patients through check-in and assist with virtual tablets.
• Maintain a clean lobby and manage patient flow.
• Coordinate with office staff to address delays and patient needs.

Connaissances

Customer service

Verbal communication

Tech-savvy

Organizational skills

Outils

EHR systems

Computer proficiency

Description du poste

EPIC Health is seeking a Medical Receptionist to greet patients at the front desk and manage smooth check-in processes in Sunrise, FL. You will guide patients through the check-in, assist with virtual tablets, and ensure a welcoming, organized lobby.

The role emphasizes patient experience, collaboration with the office team, and maintaining efficient front desk operations. A customer-focused mindset and comfort with technology are essential for success.