Epic Front Desk & Patient Services Specialist

Tampa General Hospital; Trinity (FL); Hybrid; USD 37.000 - 48.000; Vollzeit

Zusammenfassung

Academic Medical Group Inc in Trinity, FL, is seeking a Front Desk Specialist to handle patient check-in/check-out, verify demographics, collect co-pays, and document in EPIC. You will support clinicians on the floor and ensure a smooth, welcoming patient experience.

The role requires strong customer service, basic billing awareness, and the ability to manage high-volume front desk tasks in a fast-paced setting. Schedule is full-time with weekdays.

Qualifikationen

• Front desk or patient-service experience in healthcare or clinical setting.
• Familiarity with patient registration, scheduling, and billing workflows.
• Ability to document accurately in electronic medical records.

Aufgaben

• Check-in/out patients and verify demographics.
• Collect co-pays and provide receipts.
• Route calls and coordinate with clinical staff for appointments.
• Document patient information in EPIC and balance cash drawer at day end.

Kenntnisse

Customer service

Communication

EPIC navigation

Cash handling

Multitasking

Attention to detail

Ausbildung

High School Diploma or Equivalent

Tools

EPIC

Jobbeschreibung

Academic Medical Group Inc in Trinity, FL, is seeking a Front Desk Specialist to handle patient check-in/check-out, verify demographics, collect co-pays, and document in EPIC. You will support clinicians on the floor and ensure a smooth, welcoming patient experience.

The role requires strong customer service, basic billing awareness, and the ability to manage high-volume front desk tasks in a fast-paced setting. Schedule is full-time with weekdays.