Patient Experience Front Desk Specialist

Epic Systems Corporation; Clio (MI); Sur place; USD 19 000 - 29 000; Plein temps

Avantages offerts par ce poste

Health benefits

Vision benefits

Dental benefits

Disability insurance

Life insurance

401(k) plan

Paid time off

Holiday pay

Professional development

Supportive environment

Résumé du poste

EPIC Health seeks a friendly Medical Receptionist to welcome patients and support front-desk operations at our Clio, MI location.

You’ll guide patients through check-in, assist with virtual tablets, file paperwork, and communicate with the team to ensure a smooth, patient-centered experience.

We offer competitive pay, comprehensive benefits, and opportunities for professional development.

Qualifications

• 1 year in a customer service role; healthcare setting preferred.
• Patient-centered approach with welcoming demeanor.
• Strong verbal communication and tech adaptability.

Responsabilités

• Greet patients warmly and guide check-in processes.
• Assist with virtual tablets and address questions or concerns.
• Coordinate front desk tasks and ensure lobby is organized and welcoming.
• File paperwork and maintain lobby; support opening/closing duties.
• Communicate with team regarding patient arrivals, delays, and on-site needs.

Connaissances

Customer service

Verbal communication

Tech-savvy

Multitasking

Computer proficiency

Outils

EHR systems

Description du poste

EPIC Health seeks a friendly Medical Receptionist to welcome patients and support front-desk operations at our Clio, MI location.

You’ll guide patients through check-in, assist with virtual tablets, file paperwork, and communicate with the team to ensure a smooth, patient-centered experience.

We offer competitive pay, comprehensive benefits, and opportunities for professional development.