Patient Access Concierge

Intuitive Health; Evansville (IN); On-site; USD 21,000 - 28,000; Part time

Job summary

Intuitive Health is expanding its patient access team in Evansville, IN. The Patient Access Advocate will greet patients, register them in the EHR, verify insurance, collect copays, and support front-desk operations in a fast-paced ambulatory care setting.

Roles are PRN with flexibility to work days, evenings, or weekends, and require strong communication, basic math, and familiarity with Microsoft Office. HIPAA compliance is essential, and healthcare experience is preferred.

Qualifications

• Minimum typing speed: 50 wpm.
• Strong communication and teamwork skills.
• Experience in healthcare or customer service preferred.
• Understanding of insurance and medical terminology preferred.

Responsibilities

• Greet patients warmly and assist with check-in/check-out.
• Register patients and verify demographics/insurance.
• Assist with billing, copay collection and visit documentation.
• Provide wayfinding and customer service to patients and visitors.
• Maintain clean and professional front desk and waiting area.
• Follow HIPAA policies and company procedures.

Skills

Typing speed 50 wpm

Flexibility

Effective communication

Collaboration

Patient focus

Technical capacity

Microsoft Office (Word, Excel, Outlook

Education

HS diploma or GED

Tools

Microsoft Office

Job description

Intuitive Health is expanding its patient access team in Evansville, IN. The Patient Access Advocate will greet patients, register them in the EHR, verify insurance, collect copays, and support front-desk operations in a fast-paced ambulatory care setting.

Roles are PRN with flexibility to work days, evenings, or weekends, and require strong communication, basic math, and familiarity with Microsoft Office. HIPAA compliance is essential, and healthcare experience is preferred.