Patient Experience & Front Desk Coordinator

Physical Rehabilitation Network (PRN); Aurora (CO); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical plan

Vision plan

Dental plan

Paid time off

Student loan repayment

Professional development

Job summary

Physical Rehabilitation Network (PRN) is seeking a Patient Service Representative for our Aurora, CO clinic. You will deliver exceptional customer service and handle administrative tasks to ensure a smooth patient experience.

Responsibilities include welcoming patients, scheduling appointments, verifying insurance, and supporting front desk operations. A healthcare setting background and proficiency with basic office software are preferred.

Qualifications

• Healthcare experience preferred
• Proficient with scheduling systems and basic office software
• Strong attention to detail and patient confidentiality

Responsibilities

• Greet and assist patients at check-in and check-out
• Schedule appointments and answer inquiries by phone or in person
• Verify patient information and insurance details
• Maintain organized front desk and patient records
• Coordinate with clinical staff to ensure smooth patient flow

Skills

Customer service

Scheduling

Office software

Interpersonal skills

Education

High school diploma

Tools

Scheduling systems

Medical records software

Job description

Physical Rehabilitation Network (PRN) is seeking a Patient Service Representative for our Aurora, CO clinic. You will deliver exceptional customer service and handle administrative tasks to ensure a smooth patient experience.

Responsibilities include welcoming patients, scheduling appointments, verifying insurance, and supporting front desk operations. A healthcare setting background and proficiency with basic office software are preferred.