Patient Experience Coordinator (Front Desk)

Physical Rehabilitation Network, LLC.; Castle Rock (CO); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Vision, Dental plans

Paid time off

Student loan repayment options

Professional development resources

Job summary

Physical Rehabilitation Network, LLC. seeks a Patient Service Representative for its Pro Active Physical Therapy & Sports Medicine clinic in Castle Rock, CO. You will greet patients, handle inquiries, and schedule appointments to ensure a smooth patient experience.

The role emphasizes accurate patient information handling, coordination with clinical staff, and front office support to maintain an organized reception area and efficient clinic operations.

Qualifications

• High school diploma or equivalent; healthcare administration is a plus.
• Proven experience in a customer service role; healthcare setting preferred.
• Proficiency in using office software and scheduling systems.

Responsibilities

• Greet and welcome patients with professionalism and warmth.
• Schedule appointments and manage patient inquiries in person and by phone.

Skills

Customer service

Scheduling software

Interpersonal skills

Healthcare experience

Education

High school diploma

Tools

Office software

Scheduling systems

Job description

Physical Rehabilitation Network, LLC. seeks a Patient Service Representative for its Pro Active Physical Therapy & Sports Medicine clinic in Castle Rock, CO. You will greet patients, handle inquiries, and schedule appointments to ensure a smooth patient experience.

The role emphasizes accurate patient information handling, coordination with clinical staff, and front office support to maintain an organized reception area and efficient clinic operations.