Patient Experience Front Desk Coordinator

Panther Physical Therapy; Auburn (ME); On-site; USD 22,000 - 28,000; Full time

Job summary

Back in Motion Auburn, an Alliance Physical Therapy Partner, is seeking a Front Office Coordinator to join our Auburn, ME clinic. This full-time role serves as the first contact for patients and provides administrative support for the outpatient clinic, including scheduling and patient registrations.

The position requires basic computer skills, a High School Diploma or GED, and prior medical office or customer service experience.

Qualifications

• Basic computer skills with Microsoft Office and Outlook.
• High School Diploma or GED required.
• Two years of experience in a medical office or customer service preferred.
• Ability to communicate professionally with diverse people.
• Strong organizational skills and attention to detail.
• Ability to handle multiple tasks in a busy environment.

Responsibilities

• Complete daily general office and administrative duties.
• Oversee insurance co-pay collection and patient registrations, and reconcile daily schedule.
• Provide professional customer service to enhance patient experience.
• Verify insurance benefits.
• Manage calls and clinic visitors to ensure clear communication and presentation.

Skills

Communication

Customer service

Office software

Multitasking

Organization

Education

High School Diploma or GED

Tools

Microsoft Office

Outlook

Job description

Back in Motion Auburn, an Alliance Physical Therapy Partner, is seeking a Front Office Coordinator to join our Auburn, ME clinic. This full-time role serves as the first contact for patients and provides administrative support for the outpatient clinic, including scheduling and patient registrations.

The position requires basic computer skills, a High School Diploma or GED, and prior medical office or customer service experience.