Patient Care Coordinator - Clinic Ops & Scheduling

BenchMark Physical Therapy; Auburn (AL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Charity Day

Insurance (medical/dental/vision/life)

Paid time off

401K match

Job summary

BenchMark Physical Therapy in Auburn, AL is hiring a Patient Care Coordinator to support daily clinic operations and patient intake. This entry-level role emphasizes friendly service and smooth front-office workflow.

You will greet patients, verify insurance, schedule visits, collect payments, and coordinate referrals in a collaborative team under Upstream Rehabilitation. The position is full-time and on-site, with opportunities to learn across multiple computer systems.

Qualifications

• High School Diploma or equivalent.
• Excellent customer service skills.
• Ability to multitask and work with little supervision.
• Strong organizational and communication skills.

Responsibilities

• Collect all money due at time of service
• Convert referrals into evaluations
• Schedule patient visits
• Customer Service
• Maintain inviting front-office atmosphere.
• Make all welcome calls
• Monitor and influence arrival rate through creating a great customer experience
• Manage schedule efficiently
• Manage document routing
• Manage personal overtime
• Manage non-clinical documentation
• Manage deposits
• Monitor clinic inventory
• Attend required training and compliance sessions

Skills

Communication skills

Multitasking

Time management

Customer service

Education

High School Diploma or equivalent

Job description

BenchMark Physical Therapy in Auburn, AL is hiring a Patient Care Coordinator to support daily clinic operations and patient intake. This entry-level role emphasizes friendly service and smooth front-office workflow.

You will greet patients, verify insurance, schedule visits, collect payments, and coordinate referrals in a collaborative team under Upstream Rehabilitation. The position is full-time and on-site, with opportunities to learn across multiple computer systems.