Patient Experience Front Office Coordinator

Ability Rehabilitation; Orlando (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) plan

Health, dental, and vision insurance

Paid time off

Professional development opportunities

Employee discount plans

Employee Assistance Program (EAP)

Job summary

Ability Rehabilitation is seeking a Full-Time Front Office Coordinator to manage efficient patient flow from check-in to check-out. You will greet patients, verify information, confirm insurance, process charges, and handle payments, while supporting a friendly, team-oriented clinic environment.

Ideal candidates have a high school diploma, 1+ year medical front office experience, and strong computer skills (Word/Excel).

Qualifications

• High school diploma or equivalent required.
• 1+ years of medical front office experience preferred.
• Strong telephone, customer service, and communication skills.
• Proficient in Word and Excel; familiarity with medical software a plus.

Responsibilities

• Greet patients and provide outstanding customer service.
• Validate personal and financial information.
• Verify insurance benefits.
• Charge tickets and collect payments over the counter.
• Fax, file, and perform other duties as assigned.

Skills

Excellent telephone skills

Team player attitude

Time management

Organizational skills

Available and flexible hours

Customer service focus

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Medical software

Job description

Ability Rehabilitation is seeking a Full-Time Front Office Coordinator to manage efficient patient flow from check-in to check-out. You will greet patients, verify information, confirm insurance, process charges, and handle payments, while supporting a friendly, team-oriented clinic environment.

Ideal candidates have a high school diploma, 1+ year medical front office experience, and strong computer skills (Word/Excel).