Patient Experience & Food Service Leader

Hhs, Llc; Paris (TX); Sur place; USD 55 000 - 74 000; Plein temps

Avantages offerts par ce poste

Paid time off (vacation and sick)

Medical, dental, and vision insurance

401(k) with employer match

Employee Assistance Program (EAP)

Career development and ongoing培训

Résumé du poste

HHS in Paris, TX is seeking a Patient Services Manager to lead the Paris Regional Medical Center culinary team, ensuring food quality, safety, and nourishment for patients, while delivering hospitable, guest-first service.

You will recruit, train, and coach staff, conduct rounds and coaching, and coordinate education for patients and facility teams. Role emphasizes patient satisfaction and collaboration with leadership.

Qualifications

• Experience managing a team and in customer service.
• Must be willing to relocate for promotion opportunities.
• Certification: Serve Safe or equivalent (willing to obtain).
• Big Plus: Certified Dietary Manager, Registered Dietitian, or Licensed Dietitian.

Responsabilités

• Provide leadership that supports a team environment that fosters morale, passion, quality, and respect.
• Lead and manage team member recruiting, training, and development.
• Perform daily inspections, patient rounding, assessments, coaching, and counsel team members.
• Provide education to patients, families, nursing, food service, and other facility staff on nutritional needs.
• Coordinate and evaluate food service standards to ensure patient satisfaction and nourishment.
• Take action and provide excellent customer service to correct any issues that occur.
• Implement, manage, and maintain the patient ambassador program for high-quality service.
• Collaborate with department, facility, and company leadership to achieve goals.
• Stays informed on patient satisfaction updates, current trends.
• Participates in departmental meetings and QA/PI programs, promoting collaboration and teamwork.
• Participates in patient experience workshops and projects led by the organizations.

Connaissances

Interpersonal skills

Communication

Customer service

Professionalism

Proactivity

Team player

Business ethics

Organization

Description du poste

HHS in Paris, TX is seeking a Patient Services Manager to lead the Paris Regional Medical Center culinary team, ensuring food quality, safety, and nourishment for patients, while delivering hospitable, guest-first service.

You will recruit, train, and coach staff, conduct rounds and coaching, and coordinate education for patients and facility teams. Role emphasizes patient satisfaction and collaboration with leadership.