Patient Experience & Food Service Leader

HHS Culinary and Nutrition Solutions, LLC (USA); United States; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

PTO

Health insurance

401(k)

EAP

Career development

Job summary

Paris Regional Medical Center is seeking a friendly, compassionate culinary leader to join our team. You will guide a patient ambassador program, ensure food quality, safety, and sanitation, and help create a hospitality-centered, guest-first environment across patient services.

Lead recruitment, training, daily inspections, patient rounding, and education for patients, families, and staff on nutritional needs.

Qualifications

• Experience leading a team in a healthcare food service setting.
• Strong interpersonal and communication skills with patients and staff.
• Commitment to food safety, sanitation, and quality standards.

Responsibilities

• Provide leadership to foster morale, quality, and respect within the team.
• Recruit, train, and develop team members.
• Perform daily inspections, patient rounding, coaching, and counseling.
• Educate patients, families, and staff on nutritional needs.
• Coordinate food service standards to ensure patient nourishment and satisfaction.
• Address issues with excellent customer service and responsiveness.
• Lead patient ambassador program and ensure high-quality service.
• Collaborate with leadership to meet departmental goals.
• Stay informed on patient satisfaction trends and QA/PIC.
• Participate in meetings and quality improvement projects.

Skills

Interpersonal skills

Communication

Customer service

Professionalism

Proactivity

Team player

Business ethics

Organization

Job description

Paris Regional Medical Center is seeking a friendly, compassionate culinary leader to join our team. You will guide a patient ambassador program, ensure food quality, safety, and sanitation, and help create a hospitality-centered, guest-first environment across patient services.

Lead recruitment, training, daily inspections, patient rounding, and education for patients, families, and staff on nutritional needs.