Patient Experience Coordinator — Reception & Admin

PACS; Paradise (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

PACS in Paradise, CA is seeking a courteous receptionist to handle front-desk duties and provide clerical support. You will greet visitors, answer calls, schedule appointments, and assist with mail and sign-in logs in a patient-facing setting.

Must have a high school diploma or GED and prior reception experience is preferred. Strong communication skills and a professional demeanor are essential for success in this role.

Qualifications

• High school diploma or GED required.
• Prior receptionist or administrative experience preferred.
• Ability to read and interpret general business materials.
• Strong communication and interpersonal skills.

Responsibilities

• Provide general administrative and clerical support.
• Greet and welcome patients, clients, and other visitors with a friendly and positive demeanor.
• Answer telephone calls and take messages or forward calls.
• Check visitors in and direct or escort them to specific destinations.
• Inform other employees of visitors’ arrivals and cancellations.
• Maintain visitor sign-in log.
• Handle incoming and outgoing mail
• Schedule appointments and maintain meeting room bookings.
• Maintain and tidy the reception area.
• Perform other duties as assigned.
• Maintain the confidentiality of all resident care information including protected health information.

Skills

Greet visitors

Phone calls

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Multiline phone system

Job description

PACS in Paradise, CA is seeking a courteous receptionist to handle front-desk duties and provide clerical support. You will greet visitors, answer calls, schedule appointments, and assist with mail and sign-in logs in a patient-facing setting.

Must have a high school diploma or GED and prior reception experience is preferred. Strong communication skills and a professional demeanor are essential for success in this role.