Patient Experience Coordinator - PT Front Desk

Physical Rehabilitation Network (PRN); Denton (TX); Presencial; USD 25.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Vision, and Dental plans

Paid time off

Clinical incentive opportunities

Student loan repayment options

Professional development resources

Descripción de la vacante

PRN Physical Therapy in Denton, TX is seeking a Patient Service Representative to provide friendly front-desk service, schedule appointments, collect patient data, and verify insurance to ensure smooth visits.

This full-time, on-site role requires strong communication, attention to detail, and the ability to coordinate with clinicians and admin staff to deliver exceptional patient experiences. Competitive compensation and benefits are offered.

Formación

• High school diploma or equivalent required; healthcare admin background a plus.
• Experience in customer service; healthcare setting preferred.
• Proficient with office software and scheduling systems.
• Strong interpersonal and professional communication skills.
• Attention to detail and accurate handling of patient information.

Responsabilidades

• Greet and assist patients at the front desk with professionalism.
• Schedule appointments and respond to inquiries in-person and by phone.
• Collect and verify patient information, insurance details and necessary docs.
• Collaborate with clinical staff to ensure a seamless patient experience.
• Maintain organized front office and assist with basic administrative tasks.

Conocimientos

Customer service

Scheduling

Attention to detail

Interpersonal skills

Professionalism

Educación

High school diploma or equivalent

Healthcare administration education (plus)

Herramientas

Office software

Scheduling systems

Descripción del empleo

PRN Physical Therapy in Denton, TX is seeking a Patient Service Representative to provide friendly front-desk service, schedule appointments, collect patient data, and verify insurance to ensure smooth visits.

This full-time, on-site role requires strong communication, attention to detail, and the ability to coordinate with clinicians and admin staff to deliver exceptional patient experiences. Competitive compensation and benefits are offered.