Patient Care Coordinator - Front Desk & Scheduling

Results Physiotherapy; Dallas (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability Insurance

Long-Term Disability Insurance

401K + company match

Annual Charity Day

Job summary

Results Physiotherapy in Dallas, TX is seeking a Patient Care Coordinator to support clinic growth and patient intake processes. This entry-level role focuses on smooth front-office operations and a positive patient experience.

Responsibilities include scheduling, insurance verification, and ensuring excellent customer service while collaborating with clinic leadership to maintain an efficient workflow.

Qualifications

• High School diploma or equivalent; ability to communicate well with patients and staff.
• Strong customer service mindset with multitasking ability.
• Ability to manage schedules and office duties with minimal supervision.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations and schedule patient visits.
• Verify insurance coverage for patients.
• Create an inviting, organized front-office environment.
• Provide excellent customer service and welcome calls to improve arrivals.
• Manage clinic schedule and non-clinical documentation.

Skills

Customer service

Communication skills

Multitasking

Time management

Presentation skills

Education

High School Diploma or equivalent

Job description

Results Physiotherapy in Dallas, TX is seeking a Patient Care Coordinator to support clinic growth and patient intake processes. This entry-level role focuses on smooth front-office operations and a positive patient experience.

Responsibilities include scheduling, insurance verification, and ensuring excellent customer service while collaborating with clinic leadership to maintain an efficient workflow.