Patient Experience Coordinator (Physical Therapy)

Highbar Physical Therapy; Scituate (MA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401(k)

Paid holidays

Paid time off

Flexible work hours

Volunteer opportunities

Job summary

Peak Physical Therapy is hiring a Patient Care Coordinator to join the clinic team in Scituate, MA. You will greet patients, schedule appointments, collect co-pays, relay insurance information, and provide authorization details to patients, easing administrative work for therapists.

Responsibilities include managing phone calls, updating charts, coordinating with medical offices, and maintaining knowledge of benefit eligibility.

Qualifications

• High school diploma or GED.
• 2–3 years of related experience and/or training.
• Associate degree in healthcare administration preferred.

Responsibilities

• Greet patients and direct them to the appropriate staff.
• Schedule appointments and manage calendars.
• Collect co-pays and relay insurance information accurately.
• Provide authorization details to patients and support administrative duties.
• Assist with maintaining patient charts and medical records.

Skills

Greeting patients

Scheduling

Insurance information

Communication skills

Administrative tasks

Education

GED

Associate degree in healthcare administration

Tools

Medical records system

Phone system

Job description

Peak Physical Therapy is hiring a Patient Care Coordinator to join the clinic team in Scituate, MA. You will greet patients, schedule appointments, collect co-pays, relay insurance information, and provide authorization details to patients, easing administrative work for therapists.

Responsibilities include managing phone calls, updating charts, coordinating with medical offices, and maintaining knowledge of benefit eligibility.