Patient Care & Scheduling Coordinator

highbarhealth; Seekonk (MA); On-site; USD 42,000 - 52,000; Full time

Job summary

Highbar Physical Therapy seeks a detail-oriented Patient Care Coordinator to join its New England clinics. You will greet patients, manage schedules, collect co-pays, and relay insurance information to patients, ensuring smooth administrative operations.

You will support therapists by organizing paperwork, processing authorizations, and maintaining accurate patient charts, contributing to consistently positive patient experiences. This role emphasizes accuracy, empathy, and teamwork.

Qualifications

• High school diploma or GED.
• 2–3 years of related experience and/or training.
• Associate degree in healthcare administration or related field preferred.

Responsibilities

• Greets patients, vendors and visitors of the clinic.
• Schedules appointments and manages calendars.
• Collects co-pays and documents transactions.
• Relays insurance benefit information and authorization details to patients.
• Maintains patient charts with new information for first appointments.
• Reviews schedules to fill openings and supports therapists with orders and paperwork.

Skills

Patient scheduling

Insurance verification

Cash collection

Customer service

Medical office experience

Education

Associate degree in healthcare administration

GED

Job description

Highbar Physical Therapy seeks a detail-oriented Patient Care Coordinator to join its New England clinics. You will greet patients, manage schedules, collect co-pays, and relay insurance information to patients, ensuring smooth administrative operations.

You will support therapists by organizing paperwork, processing authorizations, and maintaining accurate patient charts, contributing to consistently positive patient experiences. This role emphasizes accuracy, empathy, and teamwork.