Patient Experience & Scheduling Coordinator

Highbar Physical Therapy; Middletown (RI); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401(k)

Disability and life insurance

Fitness & Wellness program

Paid holidays and paid time off

Flexible work hours

Community volunteer opportunities

Job summary

Highbar Physical Therapy in Rhode Island is seeking a Patient Care Coordinator to join our growing outpatient clinic in Middletown. The PCC will greet patients, schedule appointments, collect co-pays, and accurately relay insurance benefits to patients.

They will perform administrative duties to support therapists and ensure a smooth clinic flow. The role emphasizes delivering excellent patient experiences, handling scheduling, and supporting the clinical team with paperwork and documentation as

Qualifications

• High school diploma or GED.
• Two to three years of related experience and/or training.
• Associate degree in healthcare administration or a related field of study preferred.

Responsibilities

• Greet patients and direct them within the clinic.
• Schedule appointments and manage the front desk calendar.
• Collect co-pays and relay insurance benefit information to patients.

Skills

Administrative experience

Education

High school diploma or GED

Associate degree in healthcare administration or related field (preferred)

Job description

Highbar Physical Therapy in Rhode Island is seeking a Patient Care Coordinator to join our growing outpatient clinic in Middletown. The PCC will greet patients, schedule appointments, collect co-pays, and accurately relay insurance benefits to patients.

They will perform administrative duties to support therapists and ensure a smooth clinic flow. The role emphasizes delivering excellent patient experiences, handling scheduling, and supporting the clinical team with paperwork and documentation as